This salon is great! Very easy to schedule an appointment; they’re very responsive and returned my calls when I left voice messages. As for the service itself, it was fantastic! Megan did a great job with my hair, which is very thick and wavy. She took her time and didn’t rush at all or charge me extra. She was also very friendly and nice. My hair stayed great for days after the event. Totally recommend this place and would go there again.
I can’t speak highly enough of Allison, AGAIN! for halloween I wanted to go as a Dia de Los Muertos skeleton. I needed help with the very intricate makeup. I asked Allison about it and she very happily and enthusiastically obliged! It came out just beautifully. Allison is my go to girl for all things fabulous!
It looks like your friends wrote your reviews, not real customers. I was visiting the Tahoe for a wedding and wanted my hair flat ironed and put up in a “casual bun”. Not an up-do as I was not in the wedding, but wanted my hair to look nice. I can’t remember the ladies name, but she said she was one of the owners. Your website said 35.00 for a style and it would be a little more for the bun. Beforehand, I showed her a picture and it was nothing and I mean nothing what I asked for. Well, it took her literally an hour to wash and flat iron my hair and then another 30 minutes to put 4 bobby-pins in. As a matter of fact, my so-called bun fell out within 30 minutes. Should I attach a picture??? What really aggravates is me the most is being gouged. She charged me 110.00 – what a joke. As she said, “I’m moved to Reno because I’m writing a new book in my life and going to do eyelashes”. Does your partner know? Watch out people!! Crummy hair and high prices! P.S. I really hate when businesses are not willing to accept responsibility and learn from this comment.
Being on vacation I was hesitant to try a new cosmetologist and salon,.I was in desperate need of highlights and a cut and after reading Yelp reviews decided to take the plunge. I am extremely happy with the highlights, cut and do. Robin was really great, attentive and did an excellent job. I will definitely come back the next time I vacation here!:)
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Janelle B. said “Jen did an exceptional job on makeup for me and my bridesmaids! She was great to work with from start to finish. Upon my initial email asking for pricing and if she was available, she called me right away…” read more
Lou S. said “Found myself needing a haircut while vacationing in the beautiful Truckee. Stopped into the main salon and though they couldn’t accommodate me as a walk-in, the owner was super helpful and called her…” read more
When I’m in the mountains, this is the place I go (although I still miss the late Ed Friel). Colleen cuts my hair. She is skilled, cooperative, and friendly. She is attentive to the details even a simple haircut (more than I realized) brings up.
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Great place. Nice gals. Went in for cut and color and they worked really hard to make sure I got the best service and was completely satisfied. Pretty easy to get into this time of year.
So unsure/scared to get my hair colored after letting my highlights grow out, so I quickly just made an app with The Balcony in Tahoe city. Got confirmed with a lady named Colleen. I was going for ombré and she really came through the first time I went in, it was a lil too blonde at the top but the color mix was great. I came in a week later to tone it down and she added a lil brown and it turned out great. I will definitely go back, make sure you ask for Colleen she is super sweet and really updates herself on what’s the new fad.
David D. said “Also known as “L’Massage.” Lured me in with their $39.99 special, 1/2 hour body massage, and 1/2 hour foot reflexology. Took me immediately, without appointment. Did amazingly excellent work (despite a bit…” read more
Kim Coburn is my stylist and has been for 30+ years. I moved from California to the Columbia Gorge in Oregon11 years ago and I travel nearly 600 miles, yes 600 miles, to get my hair done by her STILL and always will!! Thank you Kim sooo very much for so many years of awesome, thoughtful and just great service!
“Robin gave me a very good cut, ask questions to determine what I liked and figured out all my quirky hair issues.” in 4 reviews
Robin gave me a very good cut, ask questions to determine what I liked and figured out all my quirky hair issues. The only reason for 4 stars is that she started on me 1/2 hour after my appointment time.
I’ve been going to Katie Mcclure at Balcony for 5 years. I change my style all the time. She has a wonderful way of doing my new styles and colors. I always get compliments on my new dew. I look forward to a day spent at Balcony with Katie!
“I’ve been going to Katie Mcclure at Balcony for 5 years.” in 3 reviews
I am lucky to have found one of the best hair stylists in the Tahoe area, Katy McClure. Super friendly, professional & up to the date on all the latest trends. I know I can always count on her to keep my hair looking fabulous, no matter what!
Jessica Garcia at The Balcony cuts and colors my hair. I regularly get compliments on how great my hair looks. She is always on time and always has a smile on her face. I really appreciate how she listens and works with you to get your hair the way you want it to be. For my color she has gotten me to think “big picture”, doing smaller gradual changes over time, which has turned out really well. She is extremely knowledgeable about hair color chemistry and will (if you like) give you quite a detailed background on types of color, coloring grey hair, etc. Her cuts are fresh and she frequently goes to classes and seminars to improve her technique. Furthermore, her prices are very reasonable, especially for the quality. The salon is clean and comfortable with a good selection of magazines and easy parking. Try it out
Robin Roberts Rocks! I LOVE my new hairstyle and gorgeous color. I needed a long over-due update but wasn’t sure what I wanted. During my first appointment and initial consultation Robin–salon co-owner and première stylist–gave me unhurried and generous time to discuss our ideas. Her recommendations gave me confidence to try something new. Results: Robin knew my own hair better than me! The new cut compliments and uplifts my facial features, bringing out my sense of play and sensuality, yet classic and contemporary. And the color (Robin’s specialty) is fantastic! I am a brunette and the deep rich browns and dimensional highlights Robin selected are true artistry. I am thrilled with my new look and feel more attractive, playful, confident, and professional. I give 5+ STARS to Robin Roberts. If you are tired of the same ol’ same ol’ like I was and want to fall in love your hair again, call Robin for your Complimentary Consultation or book your appointment with Robin today!
I Love Katy!!!! My hair was beautifully styled for my Tahoe wedding! I have very long, thin, fine hair which allows for many styling options but being thin and fine, it does not like to hold a style. So I had 2 pre-wedding day style runs to see what styles I liked better. I decided to have my hair up in a very specific way based on 4 different wedding hair photos I found in magazines. Katy listened to every detail I wanted in my hair style and styled my hair flawlessly on my wedding day. It held up all day and all night. I would recommend Katy to anyone! Thank you Katy!!!
I am a local and go to Kim, she is amazing! I always get color and cut, each time I want t try something different she nails it! Very skilled and highly personable this is a great place to go if you need a cut, color or even a pampering while in Tahoe!
We worked with Robin and Allison for my Oct 17, 2015 wedding. Both ladies were easy to reach by email and were very friendly. Originally I was starting with 1 Stylist, then expanded to 2 stylist after we counted how many heads actually needed to be done. Prices were very reasonable. My mother and I both did Trials. I did mine with Allison, and my mom with Robin. We both loved our trials. Allison worked with me to find the perfect style merging pictures I found with her expertise on my hair. My hair does not curl easily, nor stay curled long enough. My hair held my entire wedding day, and part of our wedding photos were taken during a down pour and my hair was soaked, but still held its shape and curls. Allison really worked with me and had patience when I threw out a bunch of different ideas, and she changed my style 3 or 4 times during my trial just to make sure I was happy and it was exactly what I wanted. Robin who did my mothers trial really listened to exactly what she wanted and provided suggestions during indecisive parts. On wedding day, both ladies arrived on time with their equipment and set up their areas. I had 6 bridesmaids, 1 bride, 1 mother of the bride, 1 flower girl, and 3 other family members. The ladies did the bridal party first and once we left for photos, squeezed in any other family members who popped in to see if they could be added. The ladies were very accommodating. Everyone’s hair was beautiful. I appreciated Allison giving my aunt and bridesmaids instructions on how to remove my veil without pulling out the additional pearl and rhinestone hair combs. Robin worked with my niece who is very indecisive and does not let anyone touch her hair, not get it styled, curled or anything. My niece loved Robin, and was really excited about looking like a princess with a small crown comb. Both ladies were very easy to talk to, and really listened to what my bridesmaids wanted, and I rely appreciated that. I jnow other hair stylist tend to not listen as well and just do what they think would look good, or the current trend. Allison and Robin listened, and added advice and showed different options to each bridesmaids. They were both wonderful to work with, down to earth, and did not stress over timelines. They stayed on schedule, and when things were getting close to our first look and other important photos from before the wedding, they stayed very calm, never panicked, and never showed the stress. So I’m not sure if they felt stressed or not but they hand eked out big crowd wonderfully. Vendors can make or break a wedding, and these ladies were absolutely wonderful and I highly recommend them. The trial is not included in your wedding make up package, but it was definitely worth doing so I had piece of mind, and she could feel the type of hair I had and what worked best. That’s the only reason I have a 4 star versus 5, was due to the trial not being included in my package. But overall these ladies did wonderful work and I would highly recommend the
I was not going to write a review but after seeing the photo’s from my brother’s wedding I cannot keep my comments to myself. I made a last minute appointment with the salon for my future sister-in-law and myself for hair and make-up on the day of her wedding. She was really pleased with her hair and make-up (Allison was amazing and had she done both our appointments I would have been far more satisfied). Colleen on the other hand seems to have no idea how to style hair. I asked for a simple, full-bodied blow out, pulled to the side, provided her with a picture and indicated that we were in a bit of a hurry to make it back to the wedding venue. She spent over an hour putting various products in my hair then trying to curl it. The curls kept falling out yet she continued trying to fry my hair into spirals. She curled every hair on my head at least twice then tried pinning them in place to let them set. At no point did I ask for curly hair but was in a rush so didn’t have time to start over. My bangs were sticking straight up and I had to ask her to pull them forward to cover my forehead, her response was “I guess I’m just old fashioned.” She skipped the shampoo because I had recently washed my hair but still charged a fortune. My hair looks terrible and greasy in all the pictures. I would have been better off getting ready on my own and am grateful that it wasn’t my special day.
My best friend recommended that I see Allison at the Balcony and I have been going to her ever since! She is fabulous, not only is she nice and personable, but she works with you. I love that Allison explains things to me, such as why something will or won’t work. Perhaps my favorite part though is when she washes my hair, she gives me a mini neck massage that feels amazing! I have always had a great experience at the Balcony and have always been treated with respect and kindness by everyone there! I cannot recommended Allison or the Balcony highly enough!
My daughter who was about to be married went to Katie Mclure at this salon. I was horrified when I saw her hair ( how do you explain the horror of orange and yellow chunks in your hair before your wedding day ). Thank god I have a real professional I could call to save the day. Not only did Katie not return phone calls but when she did she refused to correct the mess. My daughter paid 140 for the color and cut. Katie finally agreed to refund her money but made her wait in the parking lot and then only refunded 100. Really bad customer service and lack of feelings on this women’s part. I paid almost 300 dollars to correct her ( Katies ) mess. All I can say is shame on you. If I can find other sites to post this information on I will, I only wish I could post a picture of what my daughters hair looked like. Be very leary of this supposed artist.
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Lisa C. said “First time the salon yesterday. I have been 2 other salons in the area before. This time looked up reviews on Yelp before making an appointment at a salon…totally paid off! I called the morning of and got…” read more